Lost or Stolen Card
How To Report a Lost or Stolen Debit Card
Take the following steps immediately to prevent any unauthorized transactions.
- Monday – Friday, from 9:00am – 5:00pm: Call any State Bank Financial branch to cancel your card and order a new card.
- Call our Intellibank: 24 Hour Telephone Banking at 608.791.4277 or 800.795.6835. Canceling your card using this system is permanent. The bank cannot reactivate your card at a later date, you will need to see your personal banker to reissue a new card.
- If you are not signed up for Intellibank and it is after hours: please contact State Bank Financial at 800.880.7151 and leave a confidential voice message. We will need the following information:
- Account Number
- Telephone number at which you may be reached