State Bank Statement

Monday, April 14, 2014

Completed assessment of any possible vulnerability of State Bank Financial products and services has indicated that they are unaffected and not vulnerable to the Heartbleed Bug. We wanted to share with you that our website, online banking and mobile banking sites are safe from this vulnerability.

As an additional precaution, State Bank Financial has researched with key system vendors to determine the potential risk to our customers and has validated responses that they have secure websites that have either installed patches or confirmed their sites are secure.

It is important to note that State Bank Financial solutions and products such as My NetTeller, Debit Card, iPay/Send Money are not vulnerable to the Heartbleed Bug.

As always, State Bank Financial recommends that your update your bank password every few months. Also, monitor your account regularly and report suspicious transactions to the bank immediately. Beware of phishing scams – or e-mails with malicious links – that will attempt to get additional sensitive information.

What is the Heartbleed Bug?

Heartbleed is a flaw in the programming on secure websites that could put your personal information at risk, including passwords, credit card information and e-mails. The Heartbleed Bug is a defect in encryption technology – called Open SSL – used by most Web servers to secure users' personal or financial information. It is behind many "https" sites that collect personal or financial information. Basically, it provides a secure connection when you are conducting a transaction or sending an e-mail online. Experts discovered the bug recently and warned that cybercriminals could exploit it to access visitors' personal data or to impersonate a website and collect even more information.

Is my bank account safe?

Yes, consumers are always protected from any unauthorized transactions. As always, let State Bank Financial know immediately if you suspect any unusual activity. We are always monitoring our consumer accounts. We use many different systems to protect your information including rigorous security standards, encryption, and fraud detection software.